If you have a problem withCredit card payment,
You canmake direct payment with below Service.
-WISE PAYMENT
-KORONA Pay (Russia Only)
Please check how to make direct payment from below URL
https://testerkorea.com/Board/detail/Notice/64904?page=1
<Payment &Errors>
Tester Korea is using Paypal & Eximbay for the payment.
There might be several issues when making order.
Please check below Error Code and information.
If you still have a problem for payment afterreviewing your credit card, please leave the message to
Our 1:1 customer service.
| Error code | Point to check |
| DM01 PC09 | Paymethod, CardCountry mismatch |
| TS01,TS21 & any 3DS | The card attempting payment should be a card registered in the card brand's system to enable 3DS payment. |
| 8373 | It happens when the customer's credit card company refuses the transaction, not our system. |
| PC36 | It occurs when you try to make a payment with a payment method or a payment currency that is not set up in your account. |
| TL16 | This is an error code that occurs when you try to pay more than 5 times you can pay in a month with the same IP. Testerkorea will prove this issue with PG company when we get request. |
| X000 | Appears when the customer's card issuer refuses the transaction, not our system |
**What is the 3DS service?
3DS service is a system in which the customermust complete a self-certification process when making a payment is made.
Enter yourcard information, go through the authentication process and approve it
-> customerenters the disposable number they received on their mobile phone into thepayment window
Payment process is a bit cumbersome,but
In the case of overseas cards (Visa, Master,JCB, Amex), there is a system called Chargeback, so the cardholder can directlyrequest a refund from the credit card company.
